About i-access

i-access is a confidential drug and alcohol recovery service for people aged 18 and over who live in Surrey. We provide free support to help people reduce or stop their substance use safely.

The service is run by Surrey and Borders Partnership NHS Foundation Trust, in partnership with Via, a specialist non-profit organisation. i-access is commissioned by Surrey County Council. 

A trusted, high performing service

i-access has been a part of the NHS for over 30 years, providing high-quality support to people across Surrey.

  • In 2024 we received almost 5000 referrals
  • 99.5% of people were offered an initial appointment within 21 days

Where we work

Our referral hub is in Guildford, but we are a Surrey-wide service and have clinics across the county.

So I want to welcome you to i-access.

We are a substance misuse service delivered by Surrey and Borders Partnership NHS Trust.

We're really fortunate in Surrey that we have been delivering substance misuse services for over 30 years, which means we are really well-established team.

We're a multidisciplinary team. We have lots of specialisms within our team, and we deliver as a one-team approach. So we have multiple bases, we have one in Chertsey, Guildford and Redhill, but we operate as one team with over 24 satellite clinics across Surrey.

Need help?

Refer yourself online today

Call us on 0300 222 5932

(Monday - Friday, 9am - 5pm)

Confidentiality and data sharing

i-access is a confidential service, and Surrey and Borders Partnership NHS Foundation Trust is the data controller. We take privacy seriously and will only share your information when necessary to provide your care.

  • We work in partnership with Via, as a multi disciplinary team so they can deliver the other drugs pathway effectively
  • We will inform your GP that you are accessing our service unless you ask us not to
  • We do not share personal data with Surrey County Council.

Read more information about how we share your information.

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