Supporting someone with drug or alcohol problems can feel overwhelming.

You might not know how to help, feel unsure of what to say, or worry that the situation is out of your control. It’s natural to experience a mix of emotions, and it’s important to remember that you’re not alone.

There is help available for you too. Looking after your own well-being is just as important as supporting the person you care about. 

How we can help

If you’re supporting or caring for someone with drug or alcohol problems, you can access carers support. Our Carers Practice Advisor works in partnership with the Adult Social Care Substance Misuse team to provide advice and guidance. 

They will be able to support you in your caring role by:

• Carrying out a carer assessment often for more than one family member
• Working on a 1:1 basis with you and other carers in your family
• Providing information and advice
• Referring you to counselling, family support groups and/or Action for Carers
• Assisting you in registering with your GP as a carer and accessing the short break payment scheme where appropriate
• Liaising with the clinical team
• Regularly reviewing your needs.

Whether you need practical support, someone to talk to, or advice on navigating services, we’re here to help.

You can self-refer on the Surrey County Council Portal or call i-access on 0300 222 5932 Monday to Friday, 9am to 5pm for guidance on how to get support.

Get help for the person you're supporting

If the person you’re supporting is ready to seek help, they can refer themselves to our service. If they are unable to do so, you can refer them, but you must have their consent before doing so. Referring them is simple and confidential:

• Complete the referral form

or

• Call us: 0300 222 5932 (Monday to Friday, 9am - 5pm).

Other organisations that can help

You can also access support from these trusted organisations:

• Action for Carers Surrey helps carers of all ages, right across Surrey, with information, emotional support, and advice. If you are looking after a friend or family member who couldn’t manage without your help, they can support you.  
  Contact: 0303 0401234
• Families Anonymous: A fellowship for families and friends of people with addiction. They offer support and shared experiences to help you feel less alone.
  Contact: 0207 498 4680
• Al-Anon & Alateen: Support groups for anyone affected by someone else’s drinking, including specific resources for teenagers.
  Contact: 0800 008 6811
• Adfam: The national charity working to improve support for families affected by drugs and alcohol. They offer resources, guidance, and a community of understanding.
• Addiction Family Support: Supporting people affected or bereaved by a loved one's addiction. 
  Contact: 0300 888 3853

Take care of yourself

Supporting someone through addiction can be challenging, but you don’t have to face it alone.

Reach out for support, and remember to prioritise your own well-being while helping the person you care about.